Every discrepancy type, one page each
What triggers it, which report shows it, how long the claim window stays open, and how to appeal a denial.
The carrier confirms delivery but Amazon’s receiving count comes in short, or the shipment is never logged as received at all. Won or lost on carrier proof of delivery.
You request inventory out of FBA and it arrives short, damaged, or never arrives, with no automatic reimbursement issued.
Units received in good condition are later marked damaged during storage, picking or packing. Usually reimbursed at Amazon’s estimated value unless you supply real cost.
A return arrives damaged, gets graded unsellable, then is restocked as sellable anyway — or the damage is charged to you with no matching credit.
The customer is refunded, but the physical unit is never scanned back into your inventory. Matched by order ID against the refunds report.
An incorrect remeasurement puts your product in the wrong size or weight tier, and every order after that is billed at the wrong fee.
Find out which of these is sitting in your account.
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