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Claim filing

Refunzo logs a support case per checkpoint, attaches the retrieved evidence, and follows up until Amazon resolves it, appealing denials where the evidence supports it.

The problem in Seller Central

Finding a discrepancy is only half the work. Amazon's support case process requires specific evidence, formatted a specific way, or the claim gets denied on a technicality.

What you see in Refunzo

A live case list showing status, amount claimed, and amount recovered per case, updated as Amazon responds.

What it costs

Included in the free reconciliation. If you opt into managed filing, it's covered by the standard 15% fee, capped at $5,000 per account.

See full pricing

Related claim types

Missing returns Removal order losses

See it on your own account.

Free to check. No card required.

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