Home / Reimbursement types / Warehouse-damaged inventory
Warehouse-damaged inventory
Units are marked damaged in Amazon's fulfillment centers during storage, picking, or packing, after they were already received in good condition.
Where to spot it
Inventory Adjustments report, filtered to Warehouse Damage reason codes.
Claim window
Roughly 60 days from the adjustment date.
Evidence Amazon accepts
The adjustment record, your unit cost documentation, and the inventory ledger showing the item was undamaged at receipt.
Why claims get denied
Cost basis disputed or missing, adjustment already reimbursed at a lower estimated value, filing past the window.
How to appeal
Submit your actual manufacturing cost with supporting invoices to override Amazon's default cost estimate.
How Refunzo automates it
Refunzo checks every warehouse-damage adjustment against your real unit cost, not Amazon's default, before the case is filed.