Home / Alternatives / Refully
Refunzo vs Refully: fees, coverage, and who each one suits
Refunzo charges 15% of what Amazon pays out, capped at $5,000 per account, with a free reconciliation report either way. Refully charges 18%, with no cap.
Refunzo
Refully
Commission rate
15%
18%
Fee cap
$5,000 per account
None
Free DIY tier
Yes, unlimited, no card
No
Lookback
Ongoing monitoring, no fixed lookback cutoff
Not publicly specified
Claim types covered
All 21 checkpoints: shipments, inventory, payments, fees, refunds
Lost inventory, faulty returns, fee overcharges, inbound discrepancies
Marketplaces
US, UK, DE, AU
US
Account access
SP-API OAuth, no password shared
No Seller Central login required
Support model
Individually handled cases, no dedicated manager tier
Dedicated account manager
What it costs, worked out
Recovered
Refunzo
Refully
$10,000
$1,500
$1,800
$50,000
$5,000
$9,000
$150,000
$5,000
$27,000
How to switch
Connecting Refunzo doesn't require disconnecting Refully first. Both read your account through Amazon's own authorization flow, so you can run Refunzo's free reconciliation alongside your existing provider, compare what each one finds, and decide which cases go where before you commit to anything.
See your number for free.
No card required, no commitment to file with anyone.
Connect Seller Central