About us

Refunzo app has been developed by Amazon specialists at eStore Factory (an award winning Amazon consulting agency) to simplify the process of FBA reconciliation and reimbursement claims. Over the last five years, we have been quietly working for large agencies, successfully claiming millions of dollars in FBA reimbursements for their clients.

At the risk of ruffling a few feathers amongst our industry peers, we have set out to bring more fairness, accountability and choice for the sellers in this process.

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2 Step process to get FBA refunds

2 Step process to
get FBA refunds

Step 1: Reconcile using Refunzo at no cost

Run a comprehensive check based on over 20 criteria to reconcile your account.

Guaranteed lifetime free reconciliation.

Claim refunds by yourself OR.

We have automated this process thru a self service & easy to use tool - Refunzo.

Comprehensive reconciliation with over 20 criteria check.

We have automated this process thru a self service & easy to use tool - Refunzo.

Claim refunds by yourself OR.

Step 2: Reimbursement Claim (optional)

Choose us to create cases with Amazon support.

We will articulate, provide evidences and follow up the cases for maximum reimbursements.

Choose us to create cases with Amazon support.

We will articulate, provide evidences and follow up the cases for maximum reimbursements.

Pay us only after reimbursements are credited to your bank, 15% commission or $5000, whichever is lower.

Choose us to create cases with Amazon support.

We will articulate, provide evidences and follow up the cases for maximum reimbursements.

Pay us only after reimbursements are credited to your bank, 15% commission or $5000, whichever is lower.

It was about time someone unraveled this process and made it fair. We have done exactly that, but allowing you to reconcile your FBA account and either claim the refunds yourself or get us to do it on your behalf for fair compensation.

With a team of 70+ experienced Amazon FBA specialists working on your behalf, you have the best chance of getting a full reimbursement for every single discrepancies.

2 Step process to get FBA refunds

2 Step process toget FBA refunds

Step 1: Reconcile using Refunzo at no cost

Step 1: Reconcile using Refunzo at no cost

Step 2: Reimbursement Claim (optional)

Step 2: Reimbursement Claim (optional)

2 Step process to
get FBA refunds