Amazon Selling

Amazon FBA Transfer Errors vs. Lost Inventory

Apr 21, 2025

Amazon FBA inventory issues - like transfer errors and lost inventory - can hurt your profits if not addressed. Here's a quick breakdown:

  • Transfer Errors: Happen during stock movement between Amazon's fulfillment centers. These are often traceable through transfer logs and fixed with adjustments or credits.

  • Lost Inventory: Items that vanish entirely from records, often due to receiving errors, misplacement, or handling mistakes. These require detailed claims with evidence to recover losses.

Quick Comparison

Aspect

Transfer Errors

Lost Inventory

Definition

Errors during stock movement

Items missing without a trace

Traceability

Can be tracked via logs

No system trail available

Proof Required

Transfer manifests, receiving confirmations

Shipping records, inventory checks

Resolution

Adjustments or credits

Claims with supporting documentation

Prevention

Better labeling, scanning processes

Inspections, regular inventory checks

Key Tip: Use tools like Refunzo for automated checks and faster claims. This can save time and help recover funds for both transfer errors and lost inventory.

How to Get Reimbursed for Missing Inventory on Amazon FBA ...

Amazon FBA

Understanding Amazon FBA Transfer Errors

Amazon FBA transfer errors occur when inventory moved between fulfillment centers is miscounted. This results in mismatches between the expected and actual stock levels, which can throw a wrench into your operations. Let’s break down the most common types of these errors and how you can identify them.

Lost Inventory in Amazon FBA

Lost inventory in Amazon FBA refers to items that Amazon cannot locate within its fulfillment network. Unlike transfer errors - where discrepancies occur during transfers between fulfillment centers - lost inventory involves items that are completely unaccounted for.

Why Inventory Gets Lost

Amazon's massive fulfillment operations handle enormous volumes daily, creating situations where inventory can go missing. Common reasons include:

  • Receiving Errors: Items arrive but aren't logged into the system properly.

  • Misplacement: Products are stored in the wrong locations within the warehouse.

  • Handling Errors: Mistakes occur during picking, packing, or when items are moved between facilities.

How to Detect Lost Inventory

Lost inventory often becomes evident when stock levels show zero despite confirmed shipments. Unlike transfer errors, which are reflected as mismatched counts, lost inventory requires careful monitoring. Look for these signs:

  • Differences between shipped and received quantities.

  • Zero inventory listed, even though shipments were recently sent.

  • Unexplained adjustments in Amazon's inventory records.

To stay on top of this issue, consider the following steps:

  • Regular Reconciliation: Match your shipping manifests against Amazon's inventory reports to identify discrepancies.

  • Inventory Aging Analysis: Keep an eye on items that remain in stock but haven't sold for extended periods.

  • Shipment Verification: Double-check the contents of inbound shipments against Amazon's receiving records.

Up next, we'll break down the differences between transfer errors and lost inventory, focusing on their unique impacts and how to manage claims for each scenario.

Transfer Errors vs. Lost Inventory: Main Differences

Now that we've defined both issues, let's break down how they differ.

Comparison Chart

Aspect

Transfer Errors

Lost Inventory

Definition

Mistakes during stock movement between locations

Items marked as missing without records

Traceability

Can be tracked through transfer logs and reports

No system trail to follow

Proof Required

Transfer manifests and receiving confirmations

Shipping records and inventory checks

Resolution

Fixed with adjustments or credits

Requires claims supported by evidence

Prevention

Better labeling and scanning processes

Enhanced inspections and regular counts

Each of these problems affects your business in distinct ways, particularly when it comes to operations, finances, and claims.

Impact on Your Business

  • Financial & Operational Impact: Transfer errors lead to temporary stock mismatches, which can often be corrected. Lost inventory, however, results in permanent losses, stock shortages, and unexpected reordering expenses.

  • Claims & Forecasting Impact: Resolving transfer errors typically involves transfer logs and scanning confirmations. On the other hand, lost inventory claims require detailed documentation like shipping manifests, packing photos, and audit records. Additionally, lost inventory can disrupt long-term inventory forecasting, creating further challenges.

Steps to Fix Inventory Problems

Fixing inventory issues, whether due to mismatches or permanent losses, starts with clear and accurate documentation. This ensures smoother claims processing.

Transfer Error Claims

Log into Seller Central and open a case. Include your Refunzo report and transfer manifests, clearly explaining the mismatch. If you're using Refunzo's full-service option, they’ll handle the entire process, including filing and follow-ups.

Lost Inventory Claims

Compare the quantities shipped against what was received. Collect delivery proofs and attach your Refunzo report along with shipping documents when filing a claim in Seller Central. Refunzo can manage the filing and tracking for you.

Using Refunzo for Faster Results

Refunzo

Refunzo simplifies FBA reconciliation by running over 20 checks and providing free reimbursement reports. You can choose to handle claims yourself or let Refunzo take care of it for a 15% commission, capped at $5,000.

"Refunzo have been a great partner for our company. They work seamlessly and are able to get us refunds from Amazon for lost or misallocated inventory at FBA warehouses. I would recommend them to any company doing business with Amazon FBA." – Greens Plus

Now's the time to think about ways to prevent these issues from happening again.

Avoiding Future Inventory Issues

Streamline your reconciliation and record-keeping processes to spot transfer mistakes and misplaced inventory before they become bigger problems.

Regular Reconciliation

  • Automated monthly audits: Use Refunzo's system to perform over 20 checks, identifying stock discrepancies, damaged items, and returns.

  • Reimbursement reports: Quickly pinpoint items eligible for claims and generate the necessary documentation.

Combine these automated audits with accurate shipping labels and occasional physical inventory counts to minimize errors and reduce the risk of misplaced stock.

Efficient FBA Inventory Management

Managing FBA inventory effectively requires understanding the difference between transfer errors and lost inventory, while keeping thorough documentation of every step.

"We have been using Refunzo for about 4 years and we have been very pleased with their service. They are extremely easy to work with and charge less than most refunds services around while getting more back in refunds than our last service." – David Cummings

Keep accurate records and take advantage of Refunzo's automated 20-check reconciliation system. This helps spot discrepancies, file claims quickly, and reduce the likelihood of future stock losses.

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