Real Stories from Sellers: How We Recovered Thousands Through Reimbursement Claims

TL;DR

• Many Amazon FBA sellers miss reimbursement claims for lost inventory, damaged goods, or overcharged fees, which can lead to losing money.

• Real stories show how sellers recovered thousands using Refunzo to automate the reimbursement process.

• Refunzo tracks your account, finds reimbursement opportunities, files claims, and follows up, saving you time.

• One seller recovered $8,500 in six months with a 95% approval rate, while another recovered over $12,000 in two years.

• Using Refunzo’s system saved sellers up to 20 hours a month, giving them more time to grow their business.

• Automating claims with tools like Refunzo helps ensure you don’t miss any reimbursements and protects your profits.

Did you know that many Amazon FBA sellers lose out on thousands of dollars in reimbursement claims every year? Whether it’s lost inventory, damaged items, or overcharged fees, Amazon may owe you money but many sellers don’t realize it. Without tracking these opportunities, you could be losing money without even knowing it.

In this blog, we’ll share real stories from sellers who recovered thousands of dollars through reimbursement claims. We’ll show you how they spotted these issues, used Refunzo to make the process easy, and how it helped them grow their businesses. You’ll learn how to avoid common mistakes, make the most of every reimbursement opportunity, and protect your profits.

Understanding Amazon reimbursement claims

Amazon FBA reimbursement claims are requests made by sellers to recover money for various issues related to their FBA inventory. These issues can include damaged or lost inventory, incorrect fees, and returns that can’t be resold.

When Amazon makes a mistake, such as losing your inventory or charging you the wrong fees, it’s your right to file a claim to get reimbursed for those losses. Reimbursement claims can cover several situations:

• Lost inventory: If Amazon loses your stock during the fulfillment process, you can request reimbursement for the lost items.

• Damaged goods: If your products are damaged while in Amazon’s warehouse, you can file for reimbursement, especially if the items are unsellable.

• Incorrect fees: Sometimes Amazon overcharges sellers for FBA services, like storage fees or order handling. If you notice overcharges, you can claim that money back.

To file a claim, you’ll need to check your FBA reports regularly, such as the inventory adjustments and reimbursement reports. If you spot a problem, you can file a claim through your Amazon Seller Central account. Amazon usually gives you up to 18 months to file a claim, so it’s important to stay on top of these reports to recover the money you’re owed.

Real stories from sellers

Case study 1

A mid-sized Amazon FBA seller in the beauty and personal care category faced ongoing issues with inventory reconciliation and unclaimed refunds. With multiple SKUs and frequent discrepancies in their inventory, it became difficult for them to track and claim reimbursements on their own. 

The seller needed a reliable solution to handle these Amazon FBA inventory reimbursements autonomously without requiring their constant involvement, so they turned to Refunzo.

Challenges

The seller faced several challenges that made the reconciliation process overwhelming:

• Ongoing reconciliation issues: There were frequent inventory discrepancies that led to unclaimed refunds.

• Time-consuming follow-ups: The seller spent a lot of time following up with Amazon’s support team, which drained valuable business resources.

• Need for an automated system: With a growing inventory and multiple SKUs, the seller needed a reliable, hands-off system to manage reimbursements.

Solution with Refunzo

Refunzo provided the ideal solution for the seller. After signing up for the lifetime free plan, the seller handed over the entire reconciliation process to Refunzo. Here’s how Refunzo helped:

• Tracking and identifying reimbursement opportunities: Refunzo automatically scanned the seller’s account, tracking every transaction and identifying missed reimbursement opportunities. The system detected inventory discrepancies, lost products, and other issues that were eligible for refunds.

• Claim filing and follow-ups: Refunzo filed claims directly with Amazon on behalf of the seller. This saved the seller from having to deal with time-consuming back-and-forth communication with Amazon’s support team.

• Allowing the seller to focus on business growth: By managing all the reimbursement tasks, Refunzo freed up the seller’s time so they could focus entirely on expanding their product line and improving sales, rather than dealing with administrative tasks.

Results

Refunzo delivered outstanding results in just six months.

• $8,500 recovered: Refunzo helped the seller recover $8,500 in reimbursements.

• 95% approval rate: The claims filed through Refunzo had a 95% approval rate, meaning that most of the claims were successful and reimbursed by Amazon.

• Time saved: The seller saved approximately 20 hours per month that were previously spent on reconciliation tasks, allowing them to redirect that time into growing their business.

Client’s feedback

The seller was extremely satisfied with the service and the results. Here’s what they had to say:

“I no longer need to follow up with Amazon for any reconciliation because I rely fully on Refunzo. Their team handles everything seamlessly, and I’ve seen a noticeable improvement in recovered funds. It’s been a stress-free and efficient experience.”

Refunzo proved to be a game-changer for this beauty and personal care seller. By automating your  Amazon lost inventory reimbursement process, the seller was able to recover thousands of dollars and save a significant amount of time. With a 95% approval rate and an effortless, hands-off approach, Refunzo became a trusted partner, allowing the seller to focus on growing their business without worrying about reimbursement claims.

Case study 2

A mid-sized Amazon FBA seller in the automotive parts and accessories category faced issues like unnoticed financial losses over time. Even though their business was growing, they didn’t have a system to regularly check for reimbursement opportunities. As a result, they missed out on refunds for lost or damaged inventory, leading to significant financial losses.

Challenges

The seller had difficulty tracking financial issues like lost or damaged inventory. Without a way to monitor Amazon inventory reimbursements regularly, they missed opportunities to get money back from Amazon. They also needed a solution that would save them time, as manually checking reports and filing claims was too much work.

Solution with Refunzo 

To solve this problem, the seller partnered with Refunzo and signed up for their lifetime free plan. Refunzo helped in the following ways:

• Continuous monitoring: Refunzo tracked the seller’s Amazon account 24/7, automatically finding reimbursement opportunities.

• Accurate claims: When an issue was spotted, Refunzo filed claims on behalf of the seller, ensuring they got reimbursed for lost, damaged inventory, or incorrect fees.

• Full automation: The entire process was automated, meaning the seller didn’t have to do anything. Refunzo handled everything, saving the seller time and effort.

Results

After using Refunzo for two years, the seller saw impressive results:

• $12,000 recovered: The seller recovered over $12,000 in reimbursements across eight quarters.

• 95% approval rate: Refunzo’s claims had a 95% approval rate, meaning most of the claims were approved by Amazon.

• Time saved: The seller saved around 18 hours each month since Refunzo did all the tracking and filing automatically.

Client’s  Feedback

The seller was very happy with the results. They said, 

“We set up the account 3 years ago and haven’t had to look at it since. It runs itself and recovers thousands of dollars every quarter that slip through the cracks. We always look to find a better software or company that can do the job better, but these guys are the best we’ve found so far to recover lost funds.”

Refunzo helped the automotive parts seller recover the money they would have lost without realizing it. By automating the entire process, Refunzo saved the seller time and helped them get back over $12,000. This easy-to-use tool proved to be an essential part of keeping their profits safe and ensuring they didn’t miss any reimbursements from Amazon.

Final thoughts

Amazon FBA sellers can easily lose out on significant amounts of money due to missed reimbursement opportunities. The real stories shared here show how sellers were able to recover thousands of dollars by using Refunzo to automate the reimbursement claim process. 

By automating the tracking, filing, and follow-ups for claims, sellers not only recovered lost funds but also saved valuable time. If you're an Amazon seller, it’s crucial to stay on top of your Amazon FBA refund reimbursements to avoid unnoticed financial losses. With the help of tools like Refunzo, you can ensure that no reimbursement slips through the cracks.

Whether it’s lost inventory, damaged goods, or incorrect fees, you deserve to recover what’s owed to you. By using Refunzo, you’ll have more time to focus on growing your business while protecting your bottom line from missed reimbursements.